Shipping & Delivery Policy
Last Updated: 06/10/26
At MenoreFashion, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding our shipping and delivery process.
Contact Information
MenoreFashion
Email: INFO@MENOREFASHION.COM
Customer Service Hours: Monday – Friday, 08:00 AM – 05:00 PM
1. Order Processing Time
All orders are typically processed within 1–3 business days.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information so you can monitor your shipment at any time.
Please note that processing times may be slightly extended during peak seasons, holidays, or promotional events.
2. Estimated Delivery Time
After processing, the average delivery time is approximately 1–7 business days, depending on your location and the shipping carrier.
While we strive to meet these delivery estimates, delays may occasionally occur due to:
- High seasonal demand
- Public holidays
- Severe weather conditions
- Customs inspections
- Carrier-related delays
Delivery times provided on our website are estimates and should not be considered guaranteed delivery dates.
3. Shipping Method & Fulfillment
To reduce waste and operate in a more environmentally conscious way, MenoreFashion works with international fulfillment partners that allow us to ship products directly to our customers.
Depending on product availability and destination, orders may be shipped from one of our international distribution facilities.
Our trusted shipping partners may include:
- La Poste
- Colissimo
- DHL
- UPS
- FedEx
- Local delivery partners
The shipping carrier used may vary depending on the destination and logistics requirements.
4. Shipping Costs
Shipping costs are clearly displayed during checkout before payment is completed.
The final shipping rate may depend on:
- Destination country
- Package weight and dimensions
- Selected shipping method
- Promotional offers or free shipping campaigns
Any applicable shipping charges will be shown before the order is finalized.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email.
Customers are responsible for monitoring their shipment using the tracking link provided.
Please regularly check your tracking information to stay informed about:
- Delivery updates
- Delivery attempts
- Pickup point notifications
- Delays or carrier notices
If your package is redirected to a pickup location, it is the customer's responsibility to collect the package within the timeframe specified by the carrier.
If you experience any issues with your shipment, please contact us first at INFO@MENOREFASHION.COM before initiating a chargeback, dispute, or refund request.
Our support team will be happy to assist you in resolving any delivery-related concerns.
6. Delivery Responsibility
Customers are responsible for providing accurate shipping information during checkout.
If tracking information confirms that a package has been successfully delivered to the address provided at checkout, the order will be considered fulfilled.
MenoreFashion cannot be held responsible for:
- Incorrect shipping addresses entered by the customer
- Packages delivered to the address provided during checkout
- Delays caused by customs authorities or shipping carriers
If you notice an error in your shipping address, please contact us within 24 hours of placing your order at:
We will do our best to update the information before the order enters fulfillment.
Need Assistance?
If you have any questions regarding shipping, delivery, or tracking your order, please contact our customer service team.
MenoreFashion
Email: INFO@MENOREFASHION.COM
Customer Service Hours: Monday – Friday, 08:00 AM – 05:00 PM
We are always happy to help.